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Fitzrovia. 020 7580 8287 Islington. 020 7704 2262 Blackheath. 020 8318 2666

Welcome

Fresh Lifestyle Salons

Booking terms & conditions

BOOKING DEPOSITS

  • A non-refundable deposit, (50% of the scheduled service/s), is required to confirm your first booking; please telephone the salon to make the deposit payment if you are booking your first appointment online.
  • Booking deposits are held on account where the booking is cancelled 48 hours before the scheduled appointment time.
  • Booking deposits for appointments cancelled at less than 48 hours notice are used to offset cancellation fees.

CANCELLATION NOTICE & CHARGES

  • We understand that circumstances change and that you may need to cancel or reschedule your appointment. If so, we ask for at least 48 hours’ notice prior to your appointment, to enable us to re-let the time you have reserved.
  • No shows, cancelled appointments and appointments rescheduled at less than 48 hours notice are charged 50% of the scheduled service fee on the first occasion and 100% of the scheduled service fee on subsequent occasions, less the value of any time we are able to re-let.
  • Appointments made within 24 hours of the scheduled start time, that are subsequently cancelled or rescheduled at less than 4 hours notice are charged 50% of the scheduled service fee on the first occasion and 100% of the scheduled service fee on subsequent occasions, less the value of any time we are able to re-let.

LATE ARRIVALS

  • When you book an appointment, we reserve a window of time based on the requirements of the service; a late start means less time to carry out your service than is normally required.
  • If you arrive late we’ll do our best to carry out the scheduled service, but we may have to make adjustments (e.g. fewer foils or reduced styling), to minimise delays to the next guest; in such instances the scheduled service price will apply.
  • Some short service appointments, (e.g. retouch and blow dry services), cannot be contracted; arrival for these services more than 10 minutes after the scheduled start time cannot normally be accommodated.
  • Cancellation charges, (detailed above), apply to appointments we are unable to fulfil due to late arrivals.

Salons & Spas

What are you waiting for? Come on in, take a look and say hello… we’d love to show you around.

Fitzrovia Salon
Islington salon
Islington Salon & Spa
Blackheath salon
Blackheath Salon & Spa

Fresh Experience

guests us

This is a lovely salon with warm and welcoming staff. I have been visiting the salon for years, for highlights by Sasha, and if ever I visit another salon, they always comment on how nice my colour is. I would highly recommend Fresh!

Amanda Carey

A superb boutique style salon with a relaxed ambience and very welcoming staff. I’ve been going there for a couple of years now. A visit to this salon is a real treat. Highly recommended.

Silje Marie Aukland

Exceptional service & my stylist is the loveliest guy, always a pleasure to visit.

Souraya

Nice looking hair salon. Appropriately named Fresh! Nice, clean and gentle atmosphere. Went in and got my hair done by Matt, who on top of being a great stylist was very friendly and added to the relaxing atmosphere. Overall a well deserved 5 stars!

Lisa Saunders

I am normally very nervous having my hair cut and this time I had my hair cut short! Erminio made me comfortable and relaxed. He also has given my me some simple styling tips but they work fantastic. I not only walked out with a beautiful hair cut but I can manage it very well myself. I have received a lot of compliments. Simple BELLISSIMO!!!

Elisabeth Chung

Probably the best service in a beauty salon in my life. This is the greatest example of Care from a capital C.

Masha MacDonald

Lovely people, amazing products, brilliant cut and colour every time!

Alisa Dutch

Most welcoming salon filled with the staff and expertise to give you a beautiful experience and beautiful hair. This salon has looked after me so well. Not just the haircut (genius) colour (exquisite) special mention to Mike for just being Mike …but the whole salon ambience. Can’t recommend it enough.

JM

Won’t go anywhere else to get my hair done. Coloured or cut they always get what I want spot on. Super talented stylists! Nice vibe in the salon too.

Ruth Lynch

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