BOOKING TERMS & CONDITIONS
- A deposit equivalent to 50% of the service fee is required to confirm your first booking. Please telephone the salon to make the deposit payment if you are scheduling your first appointment with us via online booking.
- Booking deposits are fully refundable where the booking is cancelled 48 hours before the scheduled appointment time.
CANCELLATION NOTICE & CHARGES
- We understand that circumstances change and that you may need to cancel or reschedule your appointment. If so, we ask for at least 48 hours’ notice prior to your appointment, to enable us to re-let the time you have reserved.
- Cancelled appointments and appointments rescheduled at less than 48 hours will be charged 50% of the scheduled service fee on the first occasion and 100% of the scheduled service fee on subsequent occasions, less the value of any time we are able to re-let.
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